AMi has aligned industry training into comprehensive educational curriculum, that once completed, provides certificates and professional designations for Customer Service Reps, Office Managers, Managers and Master-Level General Managers. Improve KPI's and profitability by starting in the front office!
Collision Focused Online Courses
Photo and File Documentation
Mike Cassata | 30 min
This module is intended to discuss file and photo documentation for collision repair facility estimators, staff appraisers, and independent appraisers. Throughout this module, we will discuss the most professional and accurate ways to photograph damages and document findings and observations. Learn More
Getting the Most From Your DRP Relationships
Mike Cassata | 30 min
This module is intended to discuss ways to qualify for and get on Direct Repair Programs (DRP) that you might be interested in, as well as help you understand what insurers look for in a collision repair center and how to maintain a positive ongoing relationship with an insurer. Learn More
Steve Beck's Time Management
Steve Beck | 45 min
Time management, which means managing time, can be difficult. There are only so many seconds in a minute, so many minutes in an hour, so many hours in a day, and so many days in a month. There are also a set limit of months... read more