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  • The Collision Repair Professional

    Monday 20 August 2018

    Andrew Batenhorst Pride Auto Body Santa Clarita, CA "As a new manager, AMi courses provided me with the necessary knowledge and skills to hit the ground running. I'm well prepared to be the best leader possible and guide my team to a bright future in the collision repair industry." Batenhorst has been a student since 2015 and earned the AAM designation in 2016.

  • Collision Repair Management Minute

    Monday 18 June 2018

    Daniel Schnepper General Mgr. Butler's Collision Roseville, MI "Through the different AMi courses I have taken, I have learned different ways to handle different customers, learning not all customers are the same. Every customer has different characteristics and needs, learning how to handle all the different customer needs to provide them with a great experience. I implemented great marketing ideas that help sell my business and boost our sales. I have learned how to deal with employees and help them feel needed, wanted and appreciated creating a good friendly work environment." Schnepper has been a student since 2005; he earned the AAM designation in 2016.

  • Service Repair Management Minute

    Monday 18 June 2018

    Doug McAllister Owner/President Douglas Automotive Barrington, IL "I started my business in 1983 and it quickly outgrew my ability to manage it. I needed some management training and fast! I started taking as many management classes as I could. Management Success, Kelly Bennett, Bottomline Impact, Vin Waterhouse and most recently Elite Pro Service and Jeremy O'Neal. We grew to 2 locations in 1998 and opened our 3rd in 2015, with combined 2017 gross sales of $4.4 million. I am confident none of this would have been possible without the help of all these industry trainers and colleagues along the way." McAllister has been a student since 1999; he earned the AMAM designation in 2018.

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