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Andrew Batenhorst Pride Auto Body Santa Clarita, CA "As a new manager, AMi courses provided me with the necessary knowledge and skills to hit the ground running. I'm well prepared to be the best leader possible and guide my team to a bright future in the collision repair industry." Batenhorst has been a student since 2015 and earned the AAM designation in 2016.

Jeff Peevy, AMAM During last week's industry events in Atlanta, an industry veteran expressed their frustration with the younger generation and their different approach and perspective of "work." It came up that most training is geared toward veterans learning to work with them and it should be the other way around. As we talked, I decided to spend more of my time engaging the younger people that attended the various events. This was a great experience and here is my conclusion. The younger generations that are beginning to enter our industry are more equipped to deal with the speed of change and the volume of information than most of us veterans of the industry. We have to stop trying to make them fit in our world and begin understanding theirs. Our role as veterans is to provide context and guidance, but mentoring needs to go both ways for us all to win. If you have not checked out our training series on generations@work, you should

Jeff Peevy, AMAM The new driver of competitive advantage is the speed in which an individual or organization can learn. Learning equals the ability to adapt and adaptability in today's business environment equals competitive advantage. Now more than ever, hiring someone for their willingness and capacity to learn may be more important than knowledge and experience. For us "more seasoned" professionals that can sting a little, but when we have knowledge, experience AND willingness to learn we have the strongest combination. My friend Mike Jones of Discover Leadership encourages us all to "play like a rookie" and that truly is great advice! A natural thirst to learn is the key to staying relevant. By the way, if you are going to the Collision Industry Conference or NACE/Automechanika, let me know, I would love to say hello