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Management Minute for The Mechanical Repair Professional 8/22/18

jeff peevy
Jeff Peevy, AMAM

I met Dr. Rick Brinkman at a conference earlier this year and was intrigued by his approach to presenting and dealing with people you don't like or even can't stand! Since our meeting, the doctor and I have been working together to bring his online educational offerings to our industry. Be forewarned, his online courses are different, as they will have you laughing one minute and saying "oh wow" the next.

Read Dr. Brinkman's article: SNIPERS AND WHINERS AND TANKS, OH MY! THE TOP TEN BEHAVIORS THAT PEOPLE CAN'T STAND and don't miss the section below for more information about Dr. Rick's approach to dealing with difficult people.

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