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Administration & Management
It's About Selling - Exceeding Service Expectations

Educating the customer as to their repair needs is a never-ending task, requiring a great deal of skill and patience. This workshop brings to light the difficulties service advisors face each day, with simple practical ways to deal with the pressure, confusion and trials of the position, and still be willing to show-up and face another day tomorrow.
Approved for Credit
Approval Date: 06/06
Warren Jones
24 credits; 12-hour course
Specialty: M
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