Automotive Management Institute (AMI)
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  Administration & Management
Management and administration courses address the topics of staff structure, the complexities of the legal system and how it can impact business, and handling insurance issues. Topics cover the implementation of standard operating procedures, identifying the common traits of successful people or creating an environment for innovation.

  Course Name Credits
B Are You Ready for Total Quality? 6
M Be a Great Leader...Leading Your Shop to Greatness 12 ...
M Benefit & Wage Planning for the 21st Century 24
B Big Business Possibilities for the Independent Repair Shop Owner 6
C Body Shop Organization Controls 32
C Body Shop Production Efficiency 32
B Building an Award-Winning Business: Managing & Marketing Your Business As It Pertains to Ethics 8
M Building Your Standard Operating Procedures Made Simple! 24
B Business Valuation Basics for the Business Owner 6
B Calming and Retaining Angry Demanding Customers 6
M Cash: Am I Ending Up with Enough of the Pie? 8
M Common Wage and Hour Problems for Automotive Tire and Repair Facilities 6
M Compensating Technicians...AND You! 12
M Compensation and Incentives That Work 6
B Compensation Plans: What's Right for your Employees? 6
B Developing Successors and Attracting and Holding Key Employees 12
B Dispute Resolution Processes 6
B Don't Get Stalled in the Legal System 6
B Don't Grow Broke! 3 ...
C DRP Contracts: Understanding the Language and Managing the Risks 3
M Efficient Shop Management 6 ...
B Effective Compensation Plan Development 12
B Exit Strategies: How to Exit Your Shop with Grace and Style 3
B Financial Management for the Auto Repair Business 30
M Guerrilla Shop Management 80
B Harnessing the Power of the Internet 6
B How Do Wage & Hour Issues Affect Me? 3 ...
B How to Measure Your Business Skills 18
B How to Measure Your Business Skills Module Session 1 6
B How to Measure Your Business Skills Module Session 2 6
B How to Measure Your Business Skills Module Session 3 6
B How to Purchase Business Insurance 4
B How to Work ON Your Business, Not IN It 6
B Human Resources - Hiring and Firing and Everything In-Between 24
C Implementing a Sound Business Plan for the Small Shop 6
M Implementing the Automotive Service Management Series 6
C Improving Workshop Efficiency 15
M It's About Selling - Exceeding Service Expectations 6
M Key Numbers: Which Ones Should You Really Watch 8...
B Liability...Are You at Risk for Intrusion 6
B Life Blood of a Successful Family-Owned Business 12
M Managing Your Business into the 21st Century 8
B Mastering Maintenance Sales 8
M Mastering Menu Pricing 8
B Mastering Pay Plans 8
M Mastering Recruiting, Hiring and Retention 8
B Mastering Service Sales 8
B Mastering Shop Efficiency 8
B Mastering Time Management 4
B Mastering Warranties 8
M Measure, Manage and Market 6
C MVP Green Belt Training 71
C MVP Leadership & Leading Change 28
C MVP Organizational Management 28
B No Excuse Management 3 ...
M "Oreo Pricing" How Much Should I Charge? What Should it Cost? 4
B Out-Thinking the Competition 6
B Overview of Estate Planning 6
C Performance Management - Coaching for Success 8
B Planning a Succession Without Conflict 6 ...
C Pre-Repair Management - Key to Reduced Cycle Times 3
B Principles of Building a High Performance Auto Service Team 6
M Profit Structuring with Formulas 6
M Productivity 3
M Profitability Management 4
M Putting It All Together - The Business Plan 24
B Realizing Your Leadership Potential 8
M Save Thousand on Shop Insurance and Get Better Coverage 6
M Saving Your Shop - Or Starting One: Plan for Success 6
M Secrets to Running a Zoo: How to take a week off without feeling guilty 3...
B Selling Service and Satisfaction 30
M Service Center Management I 12
M Service Center Management II 14
M Service Writer Course 6
B Shop Management 2000 and Beyond 6 ...
B Shop Management Service Supremacy 80
M Specialization, Is It for You? 8 ...
B Speed Traps, Pot Holes and Idiots 6 ...
B Strategic Business Planning Workshop: Getting Started with Your Business Plan 8
B Strategic Planning for the Shop Owner 3
B Structuring Your Support Organization 12
B Succession Planning for Your Family Business 6
M Sudden Impact 24
M The Four Keys to Success and Profit 6
B TQM...Tools of the Trade 6
C VisionPLUS Collision Center Management 16
B Whose Job is it Anyway - The Skill of Delegation 6 ...
B Winning in the Family Business 3 ...
C Your Bodyshop - What's It Worth to You? 3
C = Collision    M = Mechanical    B = Collision/Mechanical
... = Course offers various credit hours

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