President's Message: June 13, 2018
Posted on: 13, June, 2018
Jeff Peevy, AMAM
Surveys within our industry consistently show the majority of repair shops do not create and track Key Performance Indicators (KPIs). This really isn't just an automotive repair business issue, but a small business challenge. Small business or not, those who take the time to learn, develop and track KPIs improve their profits over their non-KPI tracking counterparts. In section three we offer segment specific online courses from two industry training titans, Mike Anderson and Jeremy O'Neal on KPI topics. Check them out.
Tagged: Mike Cassata