Course Catalog > Instructor-Led Courses

Approved Instructor-Led Courses

The Automotive Management Institute (AMi) offers course credits toward its certificates and professional designation programs for hundreds of online and live, instructor-led courses. AMi collaborates with industry training providers to offer the most relevant designations and learning opportunities possible.

As a non-profit, AMi provides course review and approval, student course credits, Index of Learning Styles, Training Provider Directory, diplomas, student transcripts and more at no charge. To cover the cost of maintaining a world-class Learning Management System, AMi Foundation partners, we are able to keep any fees required as low as possible.

The list of instructor-led courses is subject to change, so please verify with AMi or the training provider that course is accredited by AMi. We recommend you look for the "AMi Approved" logo on course marketing material.

AMi does not charge fees for instructor-led course credits, but check with training provider for possible fees charged by them. Be sure to let your instructor know you are requesting AMi credit before class begins.

For information on these courses and contact information to register, please contact AMi at:
Phone: 817-514-2929
Email: [email protected]

We want to thank the hundreds of industry professionals who have provided guidance, feedback and content to AMi to ensure your success.

AMi Core Belief

Knowledge queals competitiveness; learning then is the only source of a sustainable, competitive advantage

Knowledge Area
Financial Management
  • Course Name Credit Hours Category Industry Segment Training Provider
  • Strategies of Successful Shop Management - Watching Your Numbers 6 Elective Mechanical Service Matt Winslow, ATI
  • Bookkeeping and Accounting Made Easy! 6 Elective Collision / Mechanical Robert Ward
  • Impact 6 Elective Collision / Mechanical Cecil Bullard, AAM
  • Impact 8 Elective Collision / Mechanical Cecil Bullard, AAM
  • Driving Consistent Success 14 Elective Collision / Mechanical Matt Winslow, ATI
  • Increasing Productivity and Labor Profits 6 Elective Collision / Mechanical Cecil Bullard, AAM
  • Increasing Productivity and Labor Profits 8 Elective Collision / Mechanical Cecil Bullard, AAM
  • Now... For The Rest of The Story 6 Elective Mechanical Service Richard White, AAM
  • Perfecting Profitability 6 Elective Mechanical Service Bill Haas, AAM
  • Back to Basics - Profitability 101 Module 4 6 Elective Collision Repair Tony Passwater, AAM
  • Financial Numbers, Exit Strategies and Inventory Control 6 Elective Collision / Mechanical Joe McLaughlin
  • How to Make the Most of Your Financial Machine 16 Elective Collision / Mechanical Cecil Bullard, AAM
  • Making the Most of Your Business Financially 8 Elective Collision / Mechanical Cecil Bullard, AAM
  • Six Keys to earning 20% Plus 2 Elective Mechanical Service Cecil Bullard, AAM
  • The Art of Profitability 6 Elective Mechanical Service Cecil Bullard, AAM
  • Understanding the Statement of Cash Flows 5 Elective Collision / Mechanical Kirstin Klabunde
  • What's Your Business Done for you Lately? 6 Elective Mechanical Service Dan Gilley, AAM
  • General Manager: Financial Management 8 Elective Collision Axalta Coating
  • Shop Business Analysis (SBA) 10 Elective Collision / Mechanical Management Success
HR & Personnel Development
  • MVP Building a High Performance Workforce 16 Elective Collision Repair PPG
  • The Employees Role in the Shop 6 Elective Mechanical Service Matt Winslow, ATI
  • Interviewing and Terminating Best Practices 2 Elective Collision / Mechanical Daren Fristoe, TFG
  • Coaching Employee Improvement 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Collaborative Management 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Conflict Resolution 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Effective Interview Techniques 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Employment Termination Process 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Apprenticeship in the Millennial Age 2 Elective Collision Repair Mark Claypool, AAM
  • Succession by Design 6 Elective Collision / Mechanical Robert Ward
  • Performance Management and Employee Development 4 Elective Collision / Mechanical Daren Fristoe, TFG
  • Compensation: Think out of the Box 6 Elective Collision / Mechanical Betty Jo Young, AAM
Risk Mgmt
  • Become Invincible to Lawsuits and Save Thousands in Taxes 6 Elective Collision / Mechanical Larry Oxenham
  • Business Continuation Planning 6 Elective Collision / Mechanical Dan Gilley, AAM
Leadership
  • Leadership Best Practices - How to Inspire, Delegate and Coach Your Team to Success 8 Elective Collision Repair Mike Anderson, AAM
  • Results Based Leadership - The Art of Overcoming 6 Elective Collision / Mechanical Dave Schedin
  • Generational Leadership and Succession Planning 2 Elective Collision / Mechanical Daren Fristoe, TFG
  • Community Outreach 2 Elective Collision / Mechanical Daren Fristoe, TFG
  • Effectively Dealing with Millennials 2 Elective Collision / Mechanical Steve Beck
  • Effective Communication 2 Elective Collision / Mechanical Daren Fristoe, TFG
  • Thinking Outside the Box 6 Elective Mechanical Service Maylan Newton
  • It Happens…But Will Your Business Survive it? 6 Elective Mechanical Service Maylan Newton
  • Time Management 2 Elective Collision / Mechanical Steve Beck
  • Motivational Leadership 6 Elective Mechanical Service Steve Beck
  • Generational Workshop - How to Effectively Get along with…. 6 Elective Collision / Mechanical Steve Beck
  • Advanced Leadership - Taking Your Team to the Next Level 6 Elective Mechanical Service Jude Larson, AAM
  • Winning the Game - Back to Basics 6 Elective Mechanical Service Cecil Bullard, AAM
  • Leading Your Team to Success 6 Elective Mechanical Service Cecil Bullard, AAM
  • Business Culture and Sustainable Performance 2 Elective Collision / Mechanical Jeff Peevy (AMi)
  • Leadership & Leading Change 2 Elective Collision / Mechanical T.E.A.M Outlaw
Operational Management
  • RPM Commercial Fleet Damage Analysis 16 Elective Collision Repair Axalta Coating Systems
  • RPM Lean Foundations 16 Elective Collision Repair Axalta Coating Systems
  • RPM Parts Management 2.0 8 Elective Collision Repair Axalta Coating Systems
  • RPM Production Management 2.0 16 Elective Collision Repair Axalta Coating Systems
  • RPM Estimating Utilizing OEM Repair Procedures 16 Elective Collision Repair Axalta Coating Systems
  • RPM Advanced Estimating Utilizing OEM Repair Procedures 16 Elective Collision Repair Axalta Coating Systems
  • Creating a Safety Culture for a Competitive Edge 2 Elective Collision Repair Bob Medved
  • Why Price Doesn't Matter - The Truth About Labor Rates 7 Elective Mechanical Service Ron Haugen, AAM
  • Communicating for Success 6 Elective Collision / Mechanical Richard White, AAM
  • Hitting Your KPIs One-by-One 6 Elective Collision Repair Scott Wheeler
  • Hitting Your KPIs One-by-One 16 Elective Collision Repair Scott Wheeler
  • Are You in it to Win It! 2 Elective Collision Repair Tony Passwater, AAM
  • MVP Paint Shop Throughput - A Quick Changeover Approach 16 Elective Collision Repair PPG
  • Positioning Your Shop for Success 10 Elective Collision / Mechanical Matt Winslow, ATI
  • Put an End to Procrastination Today 6 Elective Collision / Mechanical Maylan Newton
  • ABC's of Aftermarket Crash Parts 3 Elective Collision Repair Robert Frayer
  • Achieving a 5-Star Award in Customer Care 6 Elective Collision / Mechanical Richard Flint
  • Advanced Service Advisor 6 Elective Mechanical Service Joe McLaughlin
  • Building your Hybrid Business: New Nuts & Volts for Revenue 6 Elective Mechanical Service Mark Quarto
  • Chubby's Keys to Increasing True Productivity 6 Elective Mechanical Service Chris Frederick
  • Exceptional Customer Handling Skills 16 Elective Collision / Mechanical Greg Marchand
  • Fall in Love with your Automotive Repair Business All Over Again! 6 Elective Collision / Mechanical Scott Wheeler
  • How to Sell Diagnostic Labor Profitably 6 Elective Mechanical Service Dan Gilley, AAM
  • Improving Effective Labor Rates 6 Elective Mechanical Service Dan Gilley, AAM
  • Strategies to Achieve Operational Excellence 6 Elective Mechanical Service Bill Haas, AAM
  • Improving CSI and how to get more surveys back 2 Elective Collision Repair Mike Anderson, AAM
  • CSI Best Practices 6 Elective Collision Repair Mike Anderson, AAM
  • CSI Best Practices (4 hour version) 8 Elective Collision Repair Mike Anderson, AAM
  • Customer Care and Communications - deliver an Exceptional… 6 Elective Mechanical Service Bill Haas, AAM
  • Mastering Incoming Calls 6 Elective Collision / Mechanical Dan Gilley, AAM
  • Maintenance Profit Maker 6 Elective Mechanical Service Jeremy O'Neal, AAM
  • The Business Side of Fixing Hybrids 6 Elective Mechanical Service Carolyn Coquillette
  • Increasing Your Sales Success 6 Elective Collision / Mechanical AKZO Nobel
  • The Secrets to Creating Accountable People 4 Elective Mechanical Servic Cecil Bullard, AAM
  • Organize Your Time - Spend it on the Right Things 6 Elective Collision / Mechanical Cecil Bullard, AAM
  • Increasing Productivity and Managing Your Staff 6 Elective Mechanical Service Cecil Bullard, AAM
  • Mastering Implementation 2 Elective Collision Repair David Luehr
  • Operating Procedures for Collision Repair Shops 2 Elective Collision Keith Manich
  • State of the Industry 3 Elective Collision Repair Mike Anderson, AAM
  • The Customer Connection 7 Elective Mechanical Service Richard White, AAM
  • The Wheel of Fortune 6 Elective Mechanical Service Dan Gilley, AAM
  • Eight Steps to a More Profitable Auto Repair Shop 16 Elective Mechanical Service Bob Cooper
  • Gaining Control of Your Business 8 Elective Collision / Mechanical Cecil Bullard, AAM
  • Gaining Control of Your Business 6 Elective Collision / Mechanical Cecil Bullard, AAM
  • Overview of Cycle Time Improvements for the Collision Repair Process 8 Elective Collision Repair I-CAR
  • Production Management 32 Elective Collision I-CAR
  • General Manager: Recruiting, Hiring and Training People 16 Elective Collision Axalta Coating
  • General Manager: Process Standardization and Improvement 16 Elective Collision Axalta Coating
  • The Customer Encounter 3 Elective Collision / Mechanical Management Success
  • Scanning Best Practices 8 Elective Collision / Mechanical Mike Anderson, AAM
Sales & Marketing
  • RPM REFINING SELLING TECHNIQUES 16 Elective Collision Repair Axalta Coating Systems
  • RPM DELIVERING EXCEPTIONAL CUSTOMER SERVICE 16 Elective Collision Repair Axalta Coating Systems
  • Thriving in a Consolidating Marketplace 14 Elective Collision Repair Jim Keller, AAM
  • Elevating the Customer Experience 28 Elective Collision Repair PPG
  • Help, My Industry is Consolidating: Proven Bodyshop Growth Strategies 2 Elective Collision Repair Brad Mewes
  • Getting the most from your local DRP Relationship 2 Elective Collision Mike Cassata
  • Google: Driving Your Business or Driving You Crazy 6 Elective Collision / Mechanical Danny Sanchez
  • Marketing A-Z including Social Media 6 Elective Collision / Mechanical Joe McLaughlin
  • Selling the VALUE Nobody can Compete With 1.5 Elective Collision / Mechanical Bill Haas, AAM
  • Selling the VALUE Nobody can Compete With 4 Elective Collision / Mechanical Bill Haas, AAM
  • Selling the VALUE Nobody can Compete With 6 Elective Collision / Mechanical Bill Haas, AAM
  • Selling Without Selling - Getting the Customer to Want What You Have 6 Elective Collision / Mechanical Cecil Bullard, AAM
  • Reset Your Marketing Program By Breaking All of the Rules 6 Elective Mechanical Service Bob Cooper
  • 15 Seconds to Yes 6 Elective Mechanical Service Jeremy O'Neal, AAM
  • Getting Paid for Professional Services 6 Elective Mechanical Service Dan Gilley, AAM
  • Get More of the Right Customers 6 Elective Mechanical Service Cecil Bullard, AAM
  • Shift…Selling to a New Generation of Tech Savy Consumers 6 Elective Mechanical Service Jeremy O'Neal, AAM
  • Creating a Buzz 6 Elective Mechanical Service Bogi Latainer
  • Anticipating Your Customer's Objections & How to Handle Them 6 Elective Mechanical Service Maylan Newton
  • Next Generation Telephone Skills for Optimized Repair Shop… 6 Elective Mechanical Service Jeremy O'Neal, AAM
  • Marketing to, Selling and Servicing Today's Connected Consumer 2 Elective Collision Repair Frank Terlep
  • Selling the Next Generation Diagnostic Services for Maximium Profits 4 Elective Mechanical Service Jeremy O'Neal, A
  • Dominate Google Through Online Positive Reviews 6 Elective Mechanical Service Jeremy O'Neal, A
  • Key Components to Online Success in 2016 and Beyond 2 Elective Collision / Mechanical Mark Claypool, AAM
  • It's Not About the Car! A Customer Service Review 3 Elective Collision Repair Bob Keith, AAM
  • Fishing for Millennials 3 Elective Mechanical The Automotive Coaching and Training (ACT) Group
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