Need to drive more car count now? Not sure if your current marketing plan is delivering the results you need it to? Too often it’s the simple things that get overlooked that allows a repair shop to grow their customer base. This program discusses effective ways to increase your customer base in a simple, controlled, profitable manner.
Greg Marchand has over 25 years of unique experience in the automotive industry. Greg designs and delivers knowledge rich service management curriculum focused on customer service and customer satisfaction for the Service Sales Academy, conducts in-shop process consultations nationwide, and is the host of Repair Shop Rescue. Greg is a former independent shop owner, Toyota Business Development Consultant, technician, and author. Greg holds an MBA in Organizational Sustainability.
Date: 11/1 1:15-4:15
Las Vegas, NV