Automotive Management Institute

Join Richard Flint as he guides you through the ZOO of human personalities. You will stand in front of 18 animals, explore their personalities and connect their characteristics with the people who are part of your life.

Too many shop owners just don't really understand pricing strategies and, as a result, use "cost markup" as a basis for job pricing.

This course provides an introduction to the core accounting principles as they apply to shops.

This course is required for the completion of the Accredited Automotive Manager (AAM) designation. This is the print version self-study course. The course is an introduction to three critical business development skills.

Today, more than ever, there are absolutely no limits to what you can achieve, especially when you're equipped with the right tools.

The main focus of this class is to help owners and managers develop interpersonal skills that take the headaches out of managing people.

The availability of the OEM service information web sites provides automotive service professional with a new resource for service, repair and diagnostic information.

Building a Team emphasizes recognition — the recognition of a simple principle that suggests that successful teamwork results from the realization that together everyone achieves More.

It's been said that 90% of a shop's problems can be solved at the front counter. This class will dissect the front counter operation like a frog in biology class.

This course offers "out of the box" marketing and advertising techniques.

This self-study course will translate the regulations and other information into practical language with supporting easy-to-understand materials.

From Intent to Implementation is all about what it takes to move from thought to action: the steps you will need to take and the technologies that will be required. It is designed to function as a roadmap for those who would like to do more than just drea

This course contains the key principles to building healthy, positive, and profitable relationships that withstand the tests of time, turmoil, and auto repair nightmares!

To get a competitive edge in today's marketplace, you need the tact and diplomacy to deal with difficult people.

This course is for shop owners (and their employees) who are serious about getting their image perfected and making sure they're attracting repeat customers with their advertising budget.

This course is for shop owners (and their employees) who are serious about getting their image perfected and making sure they're attracting repeat customers with their advertising budget.

This course teaches the "WOW" factor by using the most important tool we have in our business...the telephone.

Managing Dollars with Sense will give you a foundation upon which to build intelligent business decisions without having to guess what the price of your products and services should be, and without having to play ‘Follow The Leader’.

You will learn the psychology behind the sale and how to tap into the unconscious and subconscious mind of the consumer.

Mastering Maintenance Sales builds skills that focus on selling your most profitable work maintenance.