Students with two years of collision repair work experience may participate in the following "Specialized Designation" programs for collision professionals. Each specialized designation allows students to take focused management courses, either self-study or instructor-led, to enhance their skills and become more effective, productive and knowledgeable employees, managers and shop owners.
After successfully completing the required curriculum and passing post-course exams, students receive their new "Specialized Designations" to proudly display, wear and promote. Topics of focus are listed to the right of each specialized designation. To obtain a specialized designation, students must complete an AMI-approved course in each topic of focus. Upon the completion of post-course exams, some students may be able to test out of recently added qualifying courses.
| Collision Manager, Office (CMO) |
- Effective Communication
- Customer Service Skills
- Safety/Government Regulations
- Ethics
- Conflict Management
- Negotiation as Part of Everyday Business
- Marketing/Advertising
|
- Sales
- Office Administration Basics
- Bookkeeping/Payables/Receivables
- Wage & Hour
- Time Management
- Elective
|
| Collision Technician, Manager (CTM) |
- Effective Communication
- Customer Service Skills
- Safety/Government Regulations
- Ethics
- Critical Thinking
- Workflow/Scheduling
|
- Technician Time Management/Efficiency
- Information Resources/Electronic Service Information
- Conflict Management
- Negotiation as Part of Everyday Business
- Computer Skills
- Elective
|
| Collision Manager, Parts (CMP) |
- Effective Communication
- Customer Service Skills
- Safety/Government Regulations
- Ethics
- Critical Thinking
- Workflow/Scheduling
- Technician Time Management/Efficiency
- Information Resources/Electronic Service Information
- Conflict Management
|
- Negotiation as Part of Everyday Business
- Estimator Course
- Marketing/Advertising
- Sales
- Benchmarking
- Inventory Control Management
- Time Management
- Elective
|
| Collision Manager, Estimator (CME) |
- Effective Communication
- Customer Service Skills
- Safety/Government Regulations
- Ethics
- Critical Thinking
- Workflow/Scheduling
- Technician Time Management/Efficiency
- Information Resources/Electronic Service Information
|
- Conflict Management
- Negotiation as Part of Everyday Business
- Estimator Course
- Marketing/Advertising
- Sales
- Benchmarking
- Wage/Hour
- Elective
|
| Master Collision General Manager (MCGM) |
- Effective Communication
- Customer Service Skills
- Safety/Government Regulations
- Ethics
- Critical Thinking
- Workflow/Scheduling
- Technician Time Management/Efficiency
- Information Resources/Electronic Service Information
- Conflict Management
- Negotiation as Part of Everyday Business
- Estimator Course
- Marketing/Advertising
- Sales
- Benchmarking
- Inventory Control Management
|
- Financial Management
- Human Resource Development
- Wage/Hour
- Employee Management
- Valuation
- Facility Layout
- Business Planning
- Succession Planning
- Motivation/Balance Your Life
- Insurance
- Time Management
- Value of Technical Training
- Developing SOPs
- 5 Electives
|
Collision Curriculum
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