Operations Management is all about creating the structure that ensures that the owner or manager doesnąt have to be in the shop every minute of every hour of every day. In this book, the focus is on an understanding and an awareness of the important role management plays in moving the business toward success. This book emphasizes management by example, not by hope or wishful thinking, and openly questions how shops are organized to make sure there is a reason for doing everything.

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Mitch Schneider 10 credits Specialty: