Mastering Maintenance Sales builds skills that focus on selling your most profitable work maintenance. This course helps service advisors and managers thoroughly understand and practice maintenance sales in their shop. Students learn to create a system where maintenance needs are identified and sold for each vehicle in the shop. Students also learn how to include potential maintenance work in your repair orders, and how to effectively identify and sell potential maintenance sales. This course is designed to help educate your customers on the advantage of maintaining their vehicle. This course includes DVD video and a 44-page student workbook.

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Ned Tomarchio 9 credits Specialty: