Automotive Management Institute (AMI)
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   Self-Study Programs
Finding time away from work to sharpen your management skills can be difficult, and at times, impossible. To provide business management education to meet the demands of your busy lifestyle, AMI offers several self-study courses developed especially for the automotive service professional.

Achieve your business and career goals with our convenient self-study courses. Each self-paced course offers credits towards the Accredited Automotive Manager (AAM) designation.

Click here to order self-study courses online!

REQUIRED COURSE
This course is a requirement for the Accredited Automotive Manager (AAM) designation and is only available in a self-study format. The course is an introduction to three of the most critical business development skills every shop owner/manager needs: sales and marketing, personnel management and business management.

Click here to order this course online!

  Course Name Credits
B AAEC 7 Keys to Building a Successful Service Center 80
B Applied Automotive Accounting 7
B Automotive Service Management Course 18
M Automotive Service Management Series 80
B Become the Manager Everyone Wants to Work For 6
M Beyond the Books ... OEM Service Information Web Sites 5
M Building a Team 10
B Elephant Chains 6
B EPA and OSHA Compliance - It Won't Help You Fix a Vehicle, But It's Important to Your Bottom Line 16
M From Intent to Implementation 10
B Getting Results from Relationships 8
B Handling Difficult Employees, Customers and Suppliers 3
M High Performance Shop 10
B Hiring the Superstars! 12
B Image is Everything 2
B Lip Service - First Class Telephone Skills 2
M Managing Dollars With Sense 10
M Managing Your Business for Profit 24
M Marketing Auto Service in the 21st Century 16
B Mastering How Customers Think 8
M Mastering Maintenance Sales 8
B Mastering Marketing 6
B Mastering Menu Pricing 8
B Mastering Pay Plans 8
B Mastering Shop Efficiency 9
B Mastering Time Management 4
M Maximize Your Shop's Efficiency 6
M Operational Excellence 10
M Operations Management 10
M Overcoming Objections and Closing Difficult Sales 8
M Planning for Success: Saving Your Shop or Start a New One 6
M Safety Communication 10
B Secrets of Success 10
B Selling Service and Satisfaction 30
M Service Marketing for the Independent Service Facility 6
B Shop Management Service Supremacy 80
M Superior Service Advising 8
M Survival Skills for the Service Advisor 6
B Surviving Attitudes 8
M Total Customer Relationship Management 10
B Turn Your Employees into Superstars 16
B Turn Your Telephone into a Goldmine 8
B Your Guide for Business Growth and Succession 10
C = Collision    M = Mechanical    B = Collision/Mechanical

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