Do you wonder what makes some people think and act the way they do? Would you like to know how to handle them? Learn about the four basic behavioral styles to improve your interpersonal skills and the ability to communicate with customers, vendors and employees. In this course, you will take a short self-test to discover your own behavior style, learn to better understand styles that are different from your style and learn how to use this information to improve communications and interpersonal skills.

Approval Date: 09/95

Jane Holcomb 6 credits, 12 credits; 3-hour course, 6-hour course Specialty: