Most automotive shops are designed for a command and control person. For the shop to be a healthy environment, there is a need for the leadership to build a partnership with their people. In this partnership, all people will have the same mission and agenda. In this course, leaders learn to build a partnership, the characteristics of a healthy and an unhealthy person, the role of each participant in the partnership, and the responsibility of leadership in designing and implementing the partnership.

Approval Date: 09/97

Richard Flint 6 credits; 3-hour course Specialty: