What you can expect from this course:

• How to rev up your vocabulary to energize ourselves and our people
• An attitude assessment in 13 areas
• Fostering more than one point of view - Switching from negative to positive
• Recalling the traits of your best/worst boss. How would you rate yourself?
• How to conduct activity based conflict resolution exercises which open communication
• Five tips for creating team spirit in an automotive business
• The under utilized power of the written thank you note
• Eight ways owners can create a workplace employees will never leave

Approval Date: 12/99

Margie Seyfer 6 credits; 3-hour course Specialty: