This program examines the unique characteristics of today's young workforce and the forces that shaped this difficult generation. Participants learn how to manage and motivate them so they can tap into their true potential. Participants discover 10 new ways to recruit and hire good young people, how to find what motivates each individual, how to give feedback that corrects non-performance, without creating turn-over, 10 ways to reinforce positive behaviors and 20 ways to reward and recognize people who achieve excellence.

Bob Losyk 6 credits, 8 credits, 10 credits, 12 credits; 3-hour course, 4-hour course, 5-hour course, 6-hour course Specialty: