The key to success depends on the people that move a business forward, the employees! This workshop will cover the common areas management has to deal with to successfully put together and maintain a winning team. As the title says it's hiring to firing and everything in-between.

Warren Jones 24 credits; 12-hour course Specialty:

Educating the customer as to their repair needs is a never-ending task, requiring a great deal of skill and patience. This workshop brings to light the difficulties service advisors face each day, with simple practical ways to deal with the pressure, confusion and trials of the position, and still be willing to show-up and face another day tomorrow.

Warren jones 24 credits; 12-hour course Specialty:

This course provides a detailed approach to understanding accounting practices and the financial ratios that impact the everyday operation of an automotive repair facility. At completion, individuals will be able to perform an audit of their own numbers and determine what actions can be taken for improvement!

Warren Jones 24 credits; 12-hour course Specialty: