Do you know how to get customers in the door and keep them coming back? Relationship Marketing. Discover the 10 ways to use networking, your customers and your community to bring people to you. Do you sometimes find it difficult to think of good marketing ideas that really work? You're not alone. The unique key to this course is that you walk away with specific marketing tools that shop owners are using right now, with great success, to gain and keep customers. We'll go through these tips, gain insights into what makes them work, and how they will work for you in your shop. At last - a seminar that unlocks the secrets to the success of Relationship Marketing!

Elaine Dumler 6 credits; 3-hour course Specialty:

Many of you are self-made business people who now find yourselves being more involved in the community. You're out in front of folks more often and are beginning to accept a leadership role. But you feel you might lack some of the skills and confidence you need to communicate your ideas to other people. Set a challenge to take yourself to the "next level." In this seminar, learn how to make yourself better understood and to present ideas with punch, power and clarity.

Elaine Dumler 6 credits; 3-hour course Specialty: