This course discusses skills necessary to develop confidence and communicate with impact in any situation. Managers, sales staff, secretaries, customer reps, or anyone who wants to improve their communication skills benefit from this program.

Patrick Donadio 6 credits; 3-hour course Specialty:

Communicating with the people in the office is a big challenge and effective communication with these individuals increases the bottom line. This interactive workshop explores interpersonal communications to help you create a better working relationship with your employees.

Patrick Donadio 6 credits; 3-hour course Specialty:

There is not one leadership style. Effective leaders embrace many different styles. This session will help you identify your leadership style. Once you understand yourself, then you can learn how to work more effectively with others in your environment. You will also gain insight into the different styles of those who work around you - and how to build your style with theirs and how to avoid conflict with those styles.

Patrick Donadio 6 credits; 3-hour course Specialty:

Increase your time - increase your life. The old cliche, "time is money," still holds true today. Our time is our most precious resource. Managing it results in increased productivity, increased performance and increased mental health. This seminar uses group discussions, written inventories, role-playing exercises, and more to teach attendees how to change the way they manage their time. Topics include:

• Identification of time wasters
• Dealing with time wasters
• Overcoming procrastination
• Improving delegation skills
• Managing meetings to get results
• Ways to manage your time more effectively
• Developing your success plan

Patrick Donadio 6 credits; 3-hour course Specialty:

Whether you are called upon to say a few words during a social function, an association meeting, or a school function, you want to communicate with impact. Americans fear speaking before a group more than heights, being audited by the IRS or even death. It is their No. 1 fear. This workshop teaches skills to overcome this fear and how to communicate with impact. It goes beyond the basics and is designed for people interested in leaving a strong impression on an audience.

Patrick Donadio 6 credits; 3-hour course Specialty:

Customers are waiting to see you, employees are waiting for a decision and direction, a customer is holding on line three...

Every day you have to handle multiple priorities. Our time is out most precious resource. Managing it results in maximizing quality, improving performance, delivering excellent customer service, making more sales, meeting deadlines, achieving objectives and better mental health. This seminar uses group discussions, written inventories, exercises and more to teach attendees how to change the way they manage their time.

Patrick Donadio 6 credits; 3-hour course Specialty: