A 1-day course on the CARSTAR paper flow and office systems. This course is an
excellent starting point for newly hired office personnel with little or no
experience in the front office. It will also serve the experienced office
staff as both a refresher to and/or introduction to the CARSTAR office systems.
CARSTAR Production Management 101
A 2-day course on the key elements of management based on the three principles
of the "One Minute Manger" goal setting, praising and reprimands. To improve and
professionalize Production Manager's performance by using proven CARSTAR
systems. Measurable improvement in the amount, quality and profitability of work
produced in the shop will be the outcome of this hands on course. The course
centers on the Production Management "Report Card." This 12 point assessment of
management disciplines showcases current skill sets possessed by the student as
seen by himself as well as one of his peers. Areas of opportunity to excel are
reviewed to show potential.
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CARSTAR
26 credits; 13-hour course
Specialty: 
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CARSTAR Production Management 201
An introductory course to lean manufacturing concepts and how to apply them to
the collision repair facility. We discuss Change Management, the Theory of
Constraints, Kaizen, the Hunt for Waste and the value of 5S Organizational
Methods. The course includes a tour of a lean manufacturer facility.
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CARSTAR
20 credits; 10-hour course
Specialty:
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