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Getting Results from Relationships This class contains the key principles to building healthy, positive, and profitable relationships that withstand the tests of time, turmoil, and auto repair nightmares! If you are ready for the highest level of operational success (after band-aids and crisis management with your customers, co-workers, and employees), this class is for you!
Image is Everything This class is a fantastic way for us all to realize the impact of our presence, posture, surroundings, and attitudes, upon the customers, employees, co-workers, and owner/managers. Learn how to build immediate rapport, and how to build deep confidence in yourself and your organization without spending, (or wasting) any more money, time or effort!
People Power This is an "A-Z" class on finding, recruiting, hiring, preparing, training and managing employees for long-term profit, while reducing, or completely eliminating turnover, and the feeling of being at the mercy of each other's folly. You too, can have employees, co-workers, and even managers and owners who will do almost aything to help you succeed!
Pushing Your Production This class reveals the most powerful productivity and profitability tools found anywhere in the business world today! Industry benchmarks and how to reach and maintain them are clearly taught. Immediate improvement in productivity and profits are the reward for attendance in this class
Superior Service Advising This is an extensive course in service writing and advising that will raise the bar throughout your business! Any employee (technician included) will understand the higher principles of leading the customer to the right decision, and closing sales that might have been impossible before! Increase everyone's confidence, and income in your business, and take this course now!
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