One of a six-part series of Management and Sales Training Modules, this course is designed to teach skill sets that provide a sudden and positive impact on the student's business in terms of teamwork. This course shows how to increase productivity and profit by utilizing four basic steps designed to improve morale, productivity, profit and teamwork. Part VI of "Sudden Impact - Service Writer Training Course."

Approval Date: 04/97

Thom Tschetter 4 credits; 2-hour course Specialty: