Attendees of this course will learn Wagonwork Collision Centers PROVEN systematic approach on how to discover and ensure that they capture all of the "NOT INCLUDED" items. In addition, participants will gain a better understanding of what KPIs they should be monitoring when auditing the quality of their own estimates. Other topics addressed are how to utilize systems to increase the Frame/Unibody repair times, understand how to avoid last minute parts delays, how to utilize the rekeying options available for data entry with all the information provider's estimating systems and much more. The average shop attending this course has seen repair orders increase an average of $300-$400 per repair order. This seminar also touches on how to build employee culture.

Approval Date: 05/05

Mike Anderson 16 credits, 8-hour course; 12 credits, 6-hour course; 8 credits, 4-hour course Specialty: