This course gives students a working knowledge of business management. Areas covered include establishing and measuring current efficiency, guidelines for writing a business plan, writing a job description, team building, improving process efficiency, and an overview of marketing concepts. After completion, the student will be able to determine and monitor their shop's efficiency, define the repair process in their shop, and understand basic marketing concepts. The student will be able to develop a written business plan, improve hiring skills, write job descriptions for all employees and start team building in their shop.

Approval Date: 03/96

Sherwin-Williams - Steven Feltovich 24 credits; 12-hour course Specialty: