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Marketing & Sales
Introduction of the Process: Training the Total Customer Representative

Most sales training programs are designed to help people understand the technical aspects of selling, not the human side. This makes "Strengthening the Total Sales Process" a uniquely different sales approach. This part of the program explores the difference between a poor, an average, a good and a great salesperson. This conversation leaves no doubt where each is in their sales journey. The conclusion explores the three things a salesperson must do to improve, be better, be smarter and be taller.
Approved for Credit
Approval Date: 07/98
Richard Flint
8 credits; 4-hour course
Specialty: Both
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