A seminar designed to help sales people to take the actions needed to develop long-term relationships with customers. The focus is on selling value and benefits, not price. Seminar will include techniques on how to harmonize with the prospect, how to provide value added service, the importance of top-quality communication, the art of asking questions and self management.

Approval Date: 07/04

Dennis Mannering 24 credits; 12-hour course Specialty: