Every year, thousands of repair facility owners and managers respond to surveys to assist third-party entities in establishing labor rates for the industry. In this unique and powerful seminar, students learn the importance of responding to these surveys and how to determine what "accurate" is when responding. This seminar shows you why responding is not only important to your business but is essential to the entire industry.

Approval Date: 12/91

Denny Kiyohara 3 credits, 4 credits, 6 credits; 1.5-hour course, 2-hour course, 3-hour course Specialty: