Participants of this workshop learn methods to better understand a financial statement; gather pertinent information to base critical business decisions upon; to increase sales, gross profits, minimize expenses, and increase net profits. Participants learn methods to set up a financial statement so as to render comparable figures in the auto repair industry, understand critical financial ratios, improve gross and net profits, minimize operating expenses, control inventory, improve shop productivity and efficiency, calculate a labor rate based on costs, discount profitability, better utilize the facility, calculate service advisor performance, improve and maximize car count, maximize potential of the customer database, and improve the three routes to profit. (This course was formally Operations Management.)

To view instructor's Web site, please go to www.rloconnor.com.

Approval Date: 04/98

R. L. O'Connor & Associates, Inc. 12 credits, 24 credits; 6-hour course, 12-hour course Specialty: