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Administration & Management
Service Center Management I

In this course, learn how to manage a service center or specialty repair facility in a professional manner. Learn to communicate better with employees and customers, what motivates customers to do business with your shop, how to train employees, how to read and analyze financial statements, and government regulations regarding hiring practices.
Approved for Credit
Approval Date: 05/96
Tom Lynch
12 credits; 6-hour course
Specialty: M
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