The struggle within most companies is not the employees. The real issue is management style. As long as the leadership team accepts the excuses of, or makes excuses for, employees, there is no reason for them to change. In this seminar, leaders learn techniques for leading - not pushing; how to confront - not criticize; how to communicate - not confuse; and how to increase productivity. Other key elements include how to find, hire and retain quality people and to know when it is time to terminate non-productive employees.

Approval Date: 03/92

Richard Flint 3 credits, 6 credits, 12 credits, 48 credits; 1.5-hour course, 3-hour course, 6-hour course, 24-hour course Specialty: