Participants of this workshop learn to identify and reduce major profit leaks in the area of technician labor; methods to improve store gross and net profits by identifying and better managing the shops labor inventory; understanding the various types of time; learning the difference between technician and shop productivity and how to identify its increased potential. (This course was formerly "Managing Your Success" and "Succeed in the Auto Repair Business.")

To view instructor's Web site, please go to www.rloconnor.com.

Approval Date: 03/97

R. L. O'Connor & Associates, Inc. 6 credits; 3-hour course Specialty: