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Operations & Service
Dispute Resolution Processes

This timely seminar focuses in on the three areas for resolving disputes. Primarily, individuals turn to costly litigation to resolve disputes and disagreements. Arbitration and mediation are emerging as less expensive alternatives to that process. Students will leave with a clear understanding of the advantages and disadvantages of litigation, arbitration and mediation.
Approved for Credit
Approval Date: 02/01
Robert Donfeld/Thomas Tilton
6 credits; 3-hour course
Specialty: B
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