This course introduces the concept and methods of creating and implementing standard operating policies and procedures. The workshop includes demonstrating the importance and usefulness of operating policies and procedures; an explanation of policy and procedure topics that are beneficial in the day-to-day operations; key elements of over 175 policies and procedures; and over 145 pages of sample industry policies and procedures to use as examples to create from. To view instructor's Web site, please go to www.rloconnor.com.

Approval Date: 01/00

R. L. O'Connor & Associates, Inc. 24 credits; 12-hour course Specialty: